Refund policy
Returns & Reprints Policy
At Transplant Living, we stand behind the quality of every order. Because all of our products are made to order through print-on-demand, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
However, we will gladly offer a free reprint or refund if your item arrives with a printing error, including:
- Misprints or smeared ink
- Wrong design printed
- Faded, cracked, or peeling print upon arrival
- Significant color differences from what was displayed
To be eligible, you must submit a claim within 15 days of the delivery date. To do so, please email us at infosecondchancepodcast@gmail.com with:
- Your order number
- A clear photo of the defective item
- A brief description of the issue
Once we review your claim, we'll either send a free replacement or issue a full refund — your choice. We process claims within 3–5 business days.
Please note: Transplant Living is not responsible for delays or errors caused by the shipping carrier after the order has been dispatched.